Account Deletion Policy
Thank you for using Swar Connect.
We are committed to protecting your privacy and giving you control
over your personal information.
Request Account Deletion
To request permanent deletion of your account, please send an email
to our support team with the subject:
Subject:
Account Deletion Request
Please include the following details:
- Full Name
- Registered Mobile Number
- Registered Email Address (if available)
- Account Type (Academy or Student)
Our support team will verify your request and process the account
deletion within 7 working days.
Academy Account Deletion
What Happens After Deletion?
- Academy profile will be permanently deleted.
- Academy login access will be disabled.
- Staff access associated with the academy will be revoked.
- Account preferences and non-essential operational data will be deleted.
Data Deleted
- Academy Profile Information
- Contact Details
- Staff Information
- Account Preferences
- Non-essential Operational Data
Data Retained
To comply with legal, taxation and financial regulations, the
following information may be retained:
- Payment & Settlement Records
- Tax & Accounting Records
- Security & Audit Logs
These records are retained for
up to 5 years as required by applicable laws.
Student Account Deletion
What Happens After Deletion?
- Student profile will be permanently deleted.
- Login access will be disabled.
- Personal information and preferences will be removed.
- Chat data (if applicable) will be permanently deleted.
Data Deleted
- Student Profile
- Personal Information
- Contact Details
- Enrollment Information
- Chat Data (if applicable)
- Account Preferences
Data Retained
To comply with legal and regulatory obligations, the following
information may be retained:
- Payment History
- Transaction Records
- Tax & Accounting Records
- Security & Audit Logs
These records are retained for
up to 5 years as required by applicable laws.
Important Information
- Account deletion is permanent and cannot be reversed.
- After deletion, you will no longer be able to access your account.
- Any active subscriptions or services associated with the account will no longer be available.
- Data retained for legal or compliance purposes will not be used for marketing.
- Account deletion does not affect records that we are legally required to retain.
Need Assistance?
If you have any questions regarding account deletion or need assistance,
please contact our support team using the details below.